Update - The upstream provider has located a fiber cut and is working to repair it. Since there is no ongoing impact to customer traffic, our next update will be provided when this has been resolved.
Aug 27, 2026 - 16:04 CDT
Aug 27, 2026 - 16:04 CDT
Identified - The upstream provider has acknowledged the issue and is working to identify the problem. All customer traffic was automatically moved to other providers and we are continuing to monitor.
Aug 26, 2026 - 14:37 CDT
Aug 26, 2026 - 14:37 CDT
Investigating - One of our upstream providers in our Milwaukee data center is experiencing an outage and we are following their updates as they address the issue. Customers traversing this provider may experience temporary latency/packet loss as traffic is automatically rerouted over our other providers.
Aug 26, 2026 - 13:36 CDT
Aug 26, 2026 - 13:36 CDT
MKE1 Core Datacenter Infrastructure
Operational
MKE1 Hosted Application & Dedicated Services
Operational
Voice Over IP Services (MKE1)
Operational
Mac Hosting (MKE1)
Operational
Web & Email Hosting (MKE1)
Operational
File Sharing (MKE1)
Operational
PHX1 Core Datacenter Infrastructure
Operational
PHX1 Hosted Application & Dedicated Services
Operational
Voice Over IP Services (PHX1)
Operational
Mac Hosting (PHX1)
Operational
Customer Portal
Operational
Upstream Network Providers
Major Outage
MKE1 - AT&T
Operational
MKE1 - Cogent
Operational
MKE1 - Everstream
Operational
MKE1 - Lumen
Major Outage
MKE1 - NTT
Operational
MKE1 - Spectrum
Operational
PHX1 - Lumen
Operational
PHX1 - NTT
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
MKE1 Network Maintenance - Mac Mini Vault "U" Cabinet Sep 8, 2026 21:00-22:30 CDT
CyberLynk engineers will be performing a planned network maintenance event within our Milwaukee, Wisconsin (MKE1) Datacenter. The uplinks serving the network switches in the Mac Mini Vault "U" cabinet will be migrated to new core network equipment.
Customers should expect a period of network downtime during the maintenance window while this migration is completed. We ask that you plan for the full maintenance window in the event work runs long. Our goal is to successfully complete the work and restore connectivity as quickly as possible within the stated window.
Mac services with a hostname of "ux-x" or "uxx-x" will be affected, where "x" represents a number (for example, u24-1). If you are unsure whether your services are affected, hostnames of your Mac mini(s) and/or Mac Studio(s) can be found in our client portal: https://secure.cyberlynk.net/
If you require further information, please feel free to email support@cyberlynk.net. Our support ticket system will be staffed during this maintenance and if you have any questions please reply to the maintenance email that was sent to affected customers.
Posted on Aug 25, 2026 - 16:56 CDT
Customers should expect a period of network downtime during the maintenance window while this migration is completed. We ask that you plan for the full maintenance window in the event work runs long. Our goal is to successfully complete the work and restore connectivity as quickly as possible within the stated window.
Mac services with a hostname of "ux-x" or "uxx-x" will be affected, where "x" represents a number (for example, u24-1). If you are unsure whether your services are affected, hostnames of your Mac mini(s) and/or Mac Studio(s) can be found in our client portal: https://secure.cyberlynk.net/
If you require further information, please feel free to email support@cyberlynk.net. Our support ticket system will be staffed during this maintenance and if you have any questions please reply to the maintenance email that was sent to affected customers.
Posted on Aug 25, 2026 - 16:56 CDT