Resolved -
Our NOC has removed the impacted provider from service until the issue is fully resolved, and it will be added back with no impact at a later time.
Feb 8, 18:26 CST
Monitoring -
Our NOC has engaged our upstream provider and we are seeing latency returning to normal. We are continuing to monitor the results.
Feb 8, 16:22 CST
Investigating -
Our monitoring has detected packet loss occurring with traffic to our PHX1 data center via Cogent. Network engineers have been assigned and are investigating.
Feb 8, 15:54 CST