Resolved -
This incident has been resolved. For any customers experiencing unrelated issues, please open a support ticket and we'll be happy to assist. We thank you for your patience.
May 31, 22:54 CDT
Update -
All services have been restored and we are continuing to monitor.
May 31, 22:19 CDT
Monitoring -
Customers should begin seeing improvements as our NOC continues to mitigate this large scale attack. We will provide another update within one hour. Thank you for your patience.
May 31, 20:29 CDT
Update -
We continue to work with our upstream providers to mitigate the issue.
May 31, 17:59 CDT
Identified -
Our NOC has identified a DDoS attack impacting traffic at our MKE1 data center. We are working with our upstream providers to mitigate the issue and will continue to provide updates as information is available.
May 31, 16:24 CDT
Update -
Our engineers have confirmed an issue causing high packet loss / latency at our MKE1 data center and are working on a resolution.
May 31, 14:43 CDT
Investigating -
Our monitoring systems have detected a network outage in our MKE1 data center and an update will be provided shortly
May 31, 13:03 CDT