MKE1 Packet Loss

Incident Report for CyberLynk Network

Resolved

This incident has been resolved.
Posted Oct 28, 2020 - 16:22 CDT

Monitoring

All alarms have cleared and we are continuing to monitor network stability on our upstream fiber providers for any further issues
Posted Oct 28, 2020 - 16:16 CDT

Identified

We have identified an issue with an upstream fiber provider and traffic is now being routed over our remaining providers
Posted Oct 28, 2020 - 16:09 CDT

Investigating

Our monitoring systems have detected a partial network outage in our MKE1 data center and an update will be provided shortly
Posted Oct 28, 2020 - 16:04 CDT
This incident affected: MKE1 Core Datacenter Infrastructure and Customer Portal.