Client Portal Issue

Incident Report for CyberLynk Network

Resolved

This issue has been resolved, and clients can now log in to secure.cyberlynk.net normally.
Posted Jun 14, 2023 - 21:06 CDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jun 14, 2023 - 20:53 CDT

Identified

The issue has been identified and we're working on a fix.
Posted Jun 14, 2023 - 20:52 CDT

Investigating

We are investigating an issue with our client billing/support portal and will have an update shortly. For support requests in the meantime, please email support@cyberlynk.net.
Posted Jun 14, 2023 - 20:42 CDT
This incident affected: Customer Portal.