PHX1 Mac Hosting Partial Outage

Incident Report for CyberLynk Network

Resolved

This incident has been resolved.

Posted Mar 12, 2021 - 14:56 CST

Monitoring

We have implemented a final fix and are seeing our monitoring alarms clear. We are monitoring for stability.

Posted Mar 12, 2021 - 14:32 CST

Identified

We are continuing to investigate the ongoing issue with a network switch and are working to resolve the issue.

Posted Mar 12, 2021 - 14:07 CST

Monitoring

We have identified the issue and our network team has implemented a fix.

Posted Mar 12, 2021 - 13:44 CST

Investigating

We are aware of an issue with traffic to a specific subset of Mac hosts in our PHX1 data center and are investigating the issue.

Posted Mar 12, 2021 - 13:34 CST

This incident affected: PHX1 Hosted Application & Dedicated Services (Mac Hosting (PHX1)).